At grehshobha.in, customer satisfaction is our priority. We strive to deliver high-quality products and ensure a smooth return and refund experience.
1. Return Eligibility
We accept returns and replacements under the following conditions:
✔ Wrong Product Delivered
If you receive a product different from what you ordered
Unboxing video is mandatory
✔ Manufacturing Defect
If the product has a manufacturing defect
Unboxing video + 2 clear images required
✔ Damaged Product
If the product arrives damaged
Unboxing video required
2. Return Time Window
Returns must be requested within 7 days of delivery
Within 48 hours: Return shipping is FREE
After 48 hours (up to 7 days): Shipping charges will be borne by the customer
3. Cancellation Policy
Orders can be cancelled within 18 hours of placing the order
To cancel, email: grehshobhaa@gmail.com
Once the order is dispatched, cancellation is not allowed
4. Breakage / Transit Damage
Report within 12 hours of delivery
Share unboxing video via email
We will arrange a replacement or resolution immediately
5. Wrong Product Received
Report within 24 hours of delivery
Share unboxing video
Product must be:
Unused
In original packaging
With all accessories
Eligible for:
Replacement OR
Full refund
6. Returns (Other Reasons)
For returns not related to:
Wrong product
Damage
Manufacturing defect
→ Shipping charges will be deducted from the refund amount
7. Refund Policy
Refund is initiated after:
Product is picked up
Product passes quality check
Refund Timeline:
Online refunds: 7–10 working days
(depending on your bank)
In case of delay/discrepancy:
You may be asked to share a bank statement screenshot
8. Important Notes
Returns without unboxing proof may not be accepted
Refund initiation depends on courier return timelines
All decisions are subject to internal quality checks
Shipping Policy
This shipping policy applies to all purchases made on www.grehshobha.in
Order Tracking
Once your order is shipped, you will receive a tracking link via email
You can track your shipment directly on the courier partner’s website
Customer Support
📞 Call/WhatsApp: +91 9897862405
🕒 Timings: 9:00 AM – 2:00 AM (IST), Monday to Saturday
Smart Rotating Wick Adjustment & Deep Reservoir
No more hassle when adjusting burning cotton wicks. The built-in rotating mechanism lets you control the flame height smoothly, ensuring clean combustion and reduced soot buildup. Its deep oil bowl holds a generous supply of ghee or oil, keeping your wicks nourished for long prayer sessions, extended Akhand Jyot fasts, or festival nights.
Uncompromising Glossy Aesthetics & Pure Craftsmanship
Crafted entirely from certified 100% pure, lead-free brass, this diya ensures no harmful fumes mix with your holy smoke. The brilliant glossy finish offers high heat and tarnish resistance, making it a standout highlight on any pooja altar. Its wide, heavy base ensures complete stability on your tabletop, protecting your surfaces from heat damage.
A Stately Highlight for Every Celebration
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Maintain a continuous, unbroken Akhand Jyot during Navratri, Diwali, and fasts.
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Serve as the radiant centerpiece for daily family Aarti and prayers.
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