Return Policy
Before you return a product, please keep in mind that each of our items is thoughtfully handcrafted by skilled artisans of India. These products are not machine-made or mass-produced; they are fashioned using natural materials and traditional techniques, making each piece unique and special.
Exchange of products within 7 days in case of damaged products, provided that the products are unused.
Please read all the descriptions carefully because we don’t accept exchanges and returns in international orders. Customs are applicable as per original and are payable by the customer at the time of delivery.
We pack our products with a lot of care and love so that it reaches our customers safely. In the unlikely event that your merchandise arrives damaged, please send us an unboxing video or photo of the damaged product within 24 hours of receiving your order. We will replace the same product immediately and there are no additional shipping charges that you would need to pay.
If for some reason you are not completely satisfied with the product(s) you’ve received, we are happy to accept returns within 7 days of order delivery and issue credit notes/replacements, provided that the products are unused.
For order cancellations, we require notification via email within 6 hours of placing the order. Once the order has been shipped, cancellations cannot be accepted.